EDU520 – Week VIII: Content Curation

This week we discuss content curation. Last week we finalized our team wiki sites which involved some content curation.

Some of the content curation tools I used was Powtoons which allowed me to create a unique digital presentation. There are other tools out there such as prezi.com, trap.it, and may require a subscription for a minimal fee which allows the educator (creator) with an array of tools that can enahnce ones learning environment.

Digital Etiquette

 

Digital etiquette for beginners: digital etiquette is how we treat others and how you want to be treated. Even during online communication and during the use of electronic media, the golden rule should be applied to any situation. Etiquette should be instilled at an early age and it should start with the parents. Culture may or may not play a factor in digital etiquette. I only say this because in some countries and cultures it is disrespectful to look at another woman or any woman in the eye and it is forbidden to communicate with women unless you get the consent from the elder or senior within a village or tribe. I can only imagine if digital media and technology was embedded in a society that had all these customs and courtesies. I question myself and ask, would it be disrespectful to communicate with someone the same age and not have the consent of the parents?

Students are taught the golden rule at an early age, whether it starts at the home, school, with friends or at the movies. Students will learn that there are suitable and incongruous ways to act and treat someone. As technology evolves and is a part of daily lives, it is important for people share the knowledge of how to appropriately act when communicating digitally. A requirement to know that peoples choices, words and actions in the digital realm can truly have a significant impact on others. In the end, people’s poor choices can lead to consequences and or loss of certain privileges, especially on-line education and in the military. Educators and parents must be role models for our students and discuss these issues with them. The students will be more successful if parents and educators are proactive in engaging in discussions and lessons so that students understand the rules of digital        etiquette.

Digital etiquette is an important piece of social engagement and especially and important factor when interacting with others during social media. Having the appropriate etiquette can determine if online relationships or professional relationships will be established or maintained. When speaking online during posts or chats, utilizing the proper grammar, citations, quotations will determine who you are in an online environment. Etiquette can have others perceive who you are by the way you speak and the vocabulary you select to use.

 

It is important to send messages in a clear and concise way without having the receiver have to decipher or perceive what you send, unless you intend it to be that way. Etiquette also means responding, replying and getting back to someone in a polite way. When using email, a person should respond with the greeting of the day and use sir or ma’am unless you know them and want to use their title such as Mr., Miss, Ms., Mrs. or Dr. and if in the military their rank.

                                                                                                                                             

During email or phone text, some may mistakenly hit the reply all button and reply to every instead of the person the message is intended to go to. The carbon copy (C/C) option is a unique feature that allows digital senders to attach correspondence to other officials or members so that they are aware of the digital message.

Today we are able to express ourselves in a unique manner utilizing the Emoji icons, which symbolize our emotions. These iconic characters are an expressive way to communicate to people you are close with but should be closely monitored and reframe when responding to professional correspondence. We can communicate utilizing our feelings or with a combination of phrases, words and symbols. Bold and capitol letters may be misconstrued as anger, sarcasm or fear.

 

Some digital etiquette knowledge about the use of emotions goes back to the 1800s. “The concept of emoticons actually goes all the way back to the 1800s. In Morse Code, the system of dashes and dots used in telegraph communications, the symbol for “love and kisses” was written as the number 78 or the number 88. Then in 1881, a humor magazine called Puck published a primitive set of emoticons that were much closer to what we might see today.” (Read FYI on Digital Etiquette – BrainPOP. (2016). Retrieved June 03, 2016, from https://www.brainpop.com/technology/digitalcitizenship/digitaletiquette/fyi/#tab=3).

Please remember these basic rules and concepts of digital etiquette:

The golden rule

Context is everything

Triple check everything you do before hitting the send    button.

It’s ok to share pride and accomplishments, but when you feel that someone or others are not on the same level you are, just politely remove yourself from the posting.

Grammar rules – use spellcheck and the appropriate font, text i.e. bold and capitalization to include emjoi when expressing oneself utilizing emotional icons.

Need to know – when sending photos, emails or texts, be cautious that once it is one the web or sent digitally, there is no way to retract what you send. One it is out there, it’s there forever.

Digital identity – (screen names) – always practice a sense of operational security (OPSEC). We may not work with classified material or information, but our personal information and that of another is just as important. Practice what you preach and do. What goes around will definitely come back around.

Sending/receiving digital etiquette:

1. Lower your voice when talking on the phone in public.

2. Avoid personal topics when others can hear you.

3. Avoid taking calls or texting when you are in a face-to-face conversation.

4. Set your ringer to silent in public places and choose your ring tone wisely.

5. Don’t light up your phone’s screen in a dark theater.

6. Hang up and drive!

7. Don’t blame another person for a dropped call.

 

(Powers, 2014)

I wanted to share some interesting insight from Mark Brostoff. Business Digital etiquette by Mark Brostoff

 

1.                  Emails – be crystal clear when writing an email and be sure not to criticize of deliver bad news in such an impersonal manner.  Pick up the phone or meet face-to-face, it makes a better impression.  Don’t copy others unless they really need to read it. And more importantly, be sure to respond in a timely manner, let’s say 24 hours.

 

2.                  Mobile Devices – turn your smartphone off during meetings and stow the phone out of sight during meetings. Constantly checking and texting tells others you are focused somewhere else and not on the meeting or presentation.  It is also very distracting to others in the meeting, too.

 

3.                  Video Conference or Skype – be sure to test all connections and know your technology prior to scheduling a conference call or Skype conversation.  A practice run allows you to troubleshoot issues without wasting others’ time.  Remember to be considerate of the other person when scheduling an international call, keep their local time in mind.

 

4. Twitter – it’s a good idea to listen and learn about people you are following and how tweets are used in your business setting.  You can become a valued Twitter contributor when you add value to a conversation.  Tweet out information your followers can use, not irrelevant facts.  This is your chance to become an “online expert”.

 

Brostoff, M. (2013, May 07). Digital Business Etiquette – Olin Blog. Retrieved June 03, 2016, from https://olinblog.wustl.edu/2013/05/digital-business-etiquette/

 

The University of Texas, San Antonio has a wealth of knowledge when it comes to Digital Etiquette.

 

1                    Make subject line descriptive, but concise. E-mails without subject lines can be easily ignored but lengthy subject lines deter a reader’s interest and understanding of the topic. It’s considerate to accurately describe the e-mail to help the receiver remain organized.

2                    Always be aware of your tone. Although e-mail is an efficient tool, it takes a lot of the personal expression out of inter-office communication. Thus, making sure that wording in an e-mail has no negative connotations is highly important. Remember that what you say is in writing and that offending someone would not be beneficial to your work relationship with the receiver.

 

3                    Watch your spelling, grammar and punctuation. Proofreading is a highly important part of presenting yourself as a professional. However, this skill is particularly vital in e-mail communications because often people forward or reply to a group with your text intact. To remain as professional as possible, proofread before sending.

 

4                    Emoticons and chat acronyms are not appropriate for work-related communications. Work related e-mail should never have smiley faces or any chat acronyms (i.e. lol, jk, etc.). Just remember that whatever you type in an e-mail is a reflection on you and can be used to evaluate your job performance. Additionally, this paper trail can follow you to future positions and through the life of your relationship with the receiver.

 

5                    Concise e-mail messages with simple layouts are best. Being too wordy about the subject at hand or writing off tangent can be very frustrating for the reader. Additionally, although e-mail constitutes a large majority of business communication, no one wants to spend excessive time reading a rambling e-mail.

 

6                    Reply to e-mail within 24 hours. This response time is customary for most. Often the task or response someone needs is not going to be available within 24 hours. In this case, it is best to write them a response e-mail letting them know what channels you are working through to get the project completed and let them know how quickly you will be able to finish or when you will e-mail them again.

7                    Do not spam your office mates or send them chain mail. Although some people love reading the latest superstitions or jokes, often times work is not an appropriate venue for sharing information not related to work. If you send people these types of e-mails, they will assume that you are not very busy or that you don’t care about the fact that they are busy. Just avoid the entire situation and help your co-workers maintain clutter-free inboxes by not sending these e-mails.

References:

 

https://www.commonsensemedia.org/blog/7-rules-to-teach-kids-online-etiquette

 

https://olinblog.wustl.edu/2013/05/digital-business-etiquette/

 

http://business.utsa.edu/undergraduate/students/inter_digital_etiquette.aspx

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